Occasionally the digital number display can lose accuracy - thankfully there is an easy solution to this problem. Follow the steps below and your power bank display will be showing accurate battery levels in no time.
Re-calibrating your digital display
- Fully charge your power bank
Plug your power bank into your wall charger and charge fully. Please note that whilst the display may be showing 100 that the battery may not be fully charged. Follow this table to know how long you should leave it on charge.
- Completely drain your power bank
Use your power bank until it will no longer charge any device.
- Repeat steps 1 & 2
You may need to do the above steps 2-3 times before the display is successfully calibrated.
If your digital display is still showing inaccuracies after completing the steps above, submit a support request.