If you’ve changed your mind and would like to return an item, please contact Cygnett Support for assistance and follow the steps below.
What We Need From You
Please provide your order number and let us know whether you would prefer a refund or an exchange.
Exchanges
If you would like an exchange, please include a link to the product on our website that you would prefer instead.
The replacement item should be of similar value to your original purchase.
Once your return has been received and assessed, we will process your refund or exchange accordingly.
Refunds
Refunds will be issued to your original payment method and typically take 2–5 business days to appear in your account.