I've forgotten my password, how do I reset it? November 21, 2019 00:19 Updated Go to the account log in screen and tap on 'Reset Password'. Enter your account details and follow the in-app prompts to reset your password. You should receive an email outlining the instructions on resetting your password. Related articles Cygnett Home App (New Version) Smart Wi-Fi LED Bulb A19 Colour + Ambient White Why is my smart device not pairing? Smart Wi-Fi Plug with Power Monitoring How do I turn off/on my smart bulb if my Wi-Fi connection is down?