Check that your Cygnett Smart device is powered on correctly, and the Wi-Fi network is connected.
The preset timers and schedules will continue to work normally even if your smartphone/tablet is not connected to the internet (i.e. cellular data, Wi-Fi network) as long as your Cygnett Smart device is powered and connected to your Wi-Fi network. When you are creating a schedule or timer in the Cygnett Smart app, please ensure that your smartphone/tablet is connected to your Wi-Fi network so the preset will save successfully.
Ensure that the date entered for the schedule is not a date that has already passed.
Check that there are no conflicting schedules or timers with shared users.