Frequently Asked Questions
- What brands can my Smart Hub control?
- Siri voice assistant doesn't work on my smart devices, what do I do?
- The Amazon Alexa voice assistant doesn't work on my smart devices, what do I do?
- The Google voice assistant doesn't work on my smart devices, what do I do?
- The Apple Home app said my smart device has been added, but I can't see it.
- How come my schedules/timers don't work?
- My smart devices are turning on/off by themselves
- What does 'Network Unavailable' mean?
- My session has expired, what does that mean?
- How come I can't share my smart device?
- I can't update the firmware on my smart device
- I've forgotten my password, how do I reset it?
- I failed to receive a verification code, what do I do?
- Why is my smart device offline?
- Why is my smart device not pairing?